Updated on 1 May 2024

These usage terms (the "Use Terms") establish an agreement between you (acting as a representative of your company or entity, if applicable) ("you") and One Two One Private Limited, a company registered in Singapore under registration number 202404112W, with its registered address at 133 Jurong Gateway, #04-303, Singapore 600133 ("One Two One Pte Ltd", "we", or "us"). These Use Terms govern your access to and utilisation of our various websites and services accessible through any of our websites, including APIs, email notifications, buttons, and widgets (the "Services"), as well as any information, text, graphics, photos, or other materials uploaded, downloaded, or appearing on the Services (collectively referred to as the "Content"). Please review these Use Terms carefully before using the Services. By utilising the Services or clicking to accept or agree to these Use Terms, you consent to be bound by these Use Terms. You acknowledge that these Use Terms contain legally binding terms and conditions that impact your legal rights and remedies.

You recognise that our Privacy Policy is also pertinent to your utilisation of our Services and the handling of any personal data we gather from you or that you provide to us. By utilising the Services or by consenting to our Privacy Policy, you agree to adhere to our Privacy Policy, encompassing but not restricted to granting consent to the collection, processing, and utilisation of any personal data obtained from you, as well as the transfer of such personal data both within and outside of Singapore for storage, processing, and utilisation by us. As part of our provision of the Services, we may furnish you with specific communications, such as service notifications and administrative messages.

Our Services are provided free of charge, unless otherwise specified on our websites. We cannot guarantee continuous availability or uninterrupted access to our Services or any content. Access to our Services is temporary, and we reserve the right to suspend, withdraw, discontinue, or modify all or any part of our Services without prior notice. We shall not be held liable to you if our Services become unavailable for any reason or for any period. You are responsible for making all necessary arrangements to access our Services. Additionally, you are accountable for ensuring that all individuals who access our Services through your internet connection are familiar with these Terms of Use and other relevant terms and conditions, and that they adhere to them.

Our provision of Services is continuously evolving, and the structure and characteristics of the Services we offer may vary over time without prior notice to you. We reserve the right to discontinue (either permanently or temporarily) providing the Services, or certain features within the Services, to you or to users in general, without being able to provide prior notice. Additionally, we maintain the authority to impose restrictions on usage and storage at our sole discretion, at any time, and without prior notification to you.

All intellectual property rights associated with the Services are owned by One Two One Pte Ltd or have been lawfully licensed to One Two One Pte Ltd for use in connection with the Services. All rights under applicable laws are reserved. These Terms of Use do not grant any implied licences. You are prohibited from uploading, posting, publishing, reproducing, transmitting, or distributing any part of the Services or creating derivative works based on them, as the website is protected by copyright laws.

To use the Services, you may need to provide certain registration details or other information. It is a condition of your use of the Services that all information you provide is accurate, current, and complete. By using the Services, you consent to all actions we take, consistent with our Privacy Policy and these Terms of Use, regarding the information you provide, including through any interactive features on the Services. We reserve the right to disable any username, password, or other identifier at any time, at our sole discretion, for any reason, including if, in our opinion, you have violated any provision of these Terms of Use.

You agree that we have the freedom to use, disclose, adopt, and modify any ideas, concepts, knowhow, proposals, suggestions, comments and other communications and information provided by you (the "Feedback") in connection with the Services and/or your use of the Services without any payment to you. By providing Feedback, you waive any rights and claims for consideration, fees, royalties, charges, and/or other payments in relation to our use, disclosure, adoption, and/or modification of your Feedback.

We strive to maintain accurate descriptions for all products showcased on our website. Nevertheless, occasional errors may occur on our website, and we retain the right to rectify any such errors or inaccuracies, even subsequent to your order placement.

Certain products available for purchase may be handcrafted or fashioned from natural or organic materials, leading to minor variations between the product image(s) and the item received. Such information will be explicitly stated on the respective product listing. While we endeavour to depict colours accurately, it is important to note that variations may occur due to disparities in displays and screens configurations. Any differences in colour rendition between screens are not indicative of a flaw or error.

We are committed to regular updates on our website and maintain the flexibility to modify content as needed. In instances of inaccuracies or errors brought to our attention, we will make reasonable efforts to promptly update our website.

With the exception of provisions stated within these Terms of Use, you maintain ownership rights to any content you submit, post, or display on or through the Services, including but not limited to reviews posted on our websites (“Your Content”). By submitting Your Content, you acknowledge that it is voluntary, non-confidential, and non-proprietary, and it does not establish any relationship between you and us unless specified in these Terms of Use. You grant the Company and its sublicensees a worldwide, royalty-free, non-exclusive, transferable, sublicensable, perpetual, and irrevocable licence to utilise, distribute, transmit, reproduce, modify, publish, translate, publicly perform and display, and create derivative works of Your Content, unless prohibited by applicable law or these Terms of Use. You waive any right to compensation for Your Content, except as otherwise provided in these Terms of Use. You warrant that you either own all of Your Content or possess all necessary rights to grant the rights in these Terms of Use, and its use by us does not violate any law. You may not upload, distribute, or publish through or in connection with the Services any content that is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, or that may constitute or encourage a criminal offence, violate the rights of any party, or give rise to liability or violate any law.

You agree that we may modify or adapt Your Content to transmit, display, or distribute it over computer networks and in various media, and make changes to Your Content as necessary to conform and adapt it to any requirements or limitations of networks, devices, services, or media.

You are responsible for your use of the Services, Your Content, and any consequences thereof, including its use by other users and our third-party partners. You understand that Your Content may be syndicated, broadcast, distributed, or published by our partners, and if you do not have the right to submit Your Content for such use, it may subject you to liability. We will not be responsible or liable for any use of Your Content by us in accordance with these Terms of Use. You represent and warrant that you have all the necessary rights, power, and authority to grant the rights herein in relation to Your Content that you submit.

We have the right to disclose your identity to any third party claiming that any of Your Content posted or uploaded by you to the Services violates their intellectual property rights or right to privacy. We will not be responsible or liable to any third party for the content or accuracy of any content posted by you or any other user of our Services.

Please review this section carefully as it limits the liability of One Two One Pte Ltd and its affiliated entities, including parents, subsidiaries, affiliates, related companies, officers, directors, employees, agents, representatives, partners, and licensors (collectively referred to as the "Entities of One Two One Pte Ltd"). Each subsection below applies only to the extent permitted by applicable law. Some jurisdictions may not allow the disclaimer of implied warranties or the limitation of liability in contracts, so the contents of this section may not apply to you. This section is not intended to limit any rights you may have that cannot be lawfully restricted. We do not accept any responsibility whatsoever for such information.

8.1 Your access to and use of our Services is solely at your own risk and is provided "as is" and "as available." The Services are for personal use only, and the Entities of One Two One Pte Ltd make no representation or warranty of any kind, whether expressed or implied, including, but not limited to, any warranties of merchantability or fitness for a particular purpose, or non-infringement. We make no representations, warranties, or guarantees, whether expressed or implied, regarding the accuracy, completeness, or timeliness of our Services or any content on our site.

8.2 To the fullest extent permitted by law, in no event will the entities of One Two One Pte Ltd be liable for any indirect, special, incidental, consequential, or punitive damages arising from these terms of use or your use, or inability to use, the services, any linked websites, or any content on the services or such other websites, including personal injury, emotional distress, loss of revenue, profits, business, anticipated savings, use, goodwill, or data, whether arising from tort (including negligence), breach of contract, or otherwise, even if foreseeable.

8.3 The aggregate liability of the entities of One Two One Pte Ltd to you for all claims and damages arising from these terms of use or your use or inability to use the services, any linked websites, or any content or services on or provided in connection with the services or such other websites will not exceed $100 Singapore dollars.

8.4 Any claims arising from these terms of use or the services must be filed within one year from the date the claim arose.

8.5 The entities of One Two One Pte Ltd do not guarantee or assume any responsibility that:

• The content or other information presented in our services is accurate, adequate, current, or reliable, or suitable for any purpose other than general reference;
• The content or other information presented in our services is free of defects, errors, omissions, viruses, or anything that may alter, delete, add to, or damage your software, data, or equipment;
• Messages sent through the internet, including in connection with the services, will be free from interception, corruption, error, delay, or loss;
• Access to the services will be available or uninterrupted;
• Use of the services will achieve any specific result; or
• Defects in the services will be corrected.

8.6 You will rely solely on your own judgement and skill in using and interpreting the information and the services. You are responsible for ensuring that your use of the information and the services complies with all applicable legal requirements.

8.7 If your use of the services is unsatisfactory or if you do not receive appropriate responses as outlined in these terms of use or otherwise, you are encouraged to contact us at hello@onetwoone.com. Lack of response does not constitute acquiescence or waiver.

8.8 The limitation of liability in these terms of use applies to the fullest extent permitted by applicable laws.

9.1 The opinions expressed by fellow users on our platform do not necessarily align with our own beliefs. We reserve the right to remove any content you post if we deem it inconsistent with our content guidelines. We do not validate, endorse, or assure the accuracy, completeness, or reliability of any content or messages shared through our platform, nor do we endorse any viewpoints expressed therein. By using our services, you acknowledge the possibility of encountering offensive, misleading, or inappropriate content, including mislabeled or deceptive posts.

9.2 We hold no liability for any content, including errors or omissions within it, nor for any resulting loss or damage incurred directly or indirectly by third-party use of our services. This includes any defamatory, offensive, or unlawful behaviour by third parties, or the utilisation of content distributed through our services, whether shared directly or elsewhere.

9.3 We may not actively monitor or control the content posted on our platform, and therefore cannot assume responsibility for it. Your use or reliance on any content or materials obtained through our services is undertaken at your own risk.

We retain the unrestricted right, though not the obligation, to remove or decline to disseminate any content on our platform, to suspend or terminate user accounts, and to reclaim usernames, without incurring any liability to you. Additionally, we reserve the right to access, examine, preserve, and divulge any information that we reasonably deem necessary to: (i) comply with applicable laws, regulations, legal proceedings, or governmental requests; (ii) enforce our Terms of Use, including investigating potential breaches thereof; (iii) identify, prevent, or resolve fraud, security issues, or technical problems; (iv) address user support inquiries; or (v) safeguard the rights, assets, or safety of One Two One Pte Ltd, its users, and the general public.

We do not provide assurance regarding the absolute security or absence of bugs or viruses within our services. You are responsible for configuring your information technology, computer programs, and platform to access our platform and should employ your own antivirus software.

While using our services, you are prohibited from engaging in the following activities:

• accessing or manipulating non-public areas of our platform, One Two One Pte Ltd's computer systems, or the technical infrastructure of One Two One Pte Ltd's service providers;
• attempting to probe, scan, or exploit vulnerabilities in any system or network, or bypass or undermine any security or authentication measures;
• accessing or attempting to access our services by any means other than through our publicly available interfaces, as provided by us (and only in accordance with their terms and conditions; scraping our services without prior consent is expressly forbidden);
• falsifying any TCP/IP packet header or email/posting header information, or using our services to transmit modified, deceptive, or false source-identifying information; or
• disrupting or attempting to disrupt the access of any user, host, or network, including by transmitting malicious or technologically harmful content such as viruses, trojans, worms, logic bombs, or by overloading, flooding, spamming, or mail-bombing our services, or by scripting the generation of content in a manner that interferes with or burdens our services excessively.

We reserve the right to report any such violations to relevant law enforcement agencies and to cooperate with such agencies in the investigation of criminal offences, including by disclosing your identity. Additionally, we retain the right to suspend or terminate your access to our services immediately and without prior notification if you violate any of these terms.

These Terms of Use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Singapore.

To contact us with any questions or concerns about these Terms of Use or our Services, please email us at hello@lullae.com

If our services include links to third-party sites or resources, or integrate such resources ("Third-Party Components"), these are provided solely for your convenience. We do not control the content of Third-Party Components and therefore assume no responsibility for them or any losses or damages resulting from your use of them. Accessing Third-Party Components is at your own risk and subject to their respective terms and conditions. Additionally, certain Third-Party Components may require you to review and agree to additional terms and disclosures before use.

If multiple persons adhere to these Terms of Use as users, they are jointly and severally responsible.

Failure or delay by either party to exercise any right or remedy provided under these Terms of Use or by law shall not constitute a waiver of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict further exercise of that or any other right or remedy.

You agree to indemnify and hold us, as well as all entities of One Two One Pte Ltd, harmless from any and all liabilities, losses, damages, claims, actions, costs, and expenses (including legal fees) arising from: your breach of these Terms of Use; any feedback, content, or information you provide to us or through our services; and/or your use of our website. We reserve the right, if necessary, to participate in the defense of any claim or action and any settlement negotiations. However, no settlement that may adversely affect our rights or obligations shall be made without our prior written consent. We also reserve the right, at our own expense and with notice to you, to assume exclusive control of any claim or action.

If any provision of these Terms of Use is found to be illegal, invalid, or unenforceable under the laws of any jurisdiction, it shall not affect the legality, validity, or enforceability of the provision under the laws of any other jurisdiction, nor the legality, validity, or enforceability of any other provisions.

These Terms of Use will remain in effect until terminated by either party. You may terminate your agreement with us at any time by discontinuing your use of our services. However, we may suspend or terminate your account or cease providing all or part of our services at any time if we believe you have violated these Terms of Use, pose a risk of legal exposure, or if providing the services to you is no longer commercially viable. We will make reasonable efforts to notify you via email or when you attempt to access your account. Provisions of these Terms of Use intended to remain in force after termination shall continue to apply. This section does not affect our right to change, limit, or discontinue our services without prior notice.

Updated on 1 May 2024